Policies & Procedures

Security Issues

Cash Register Store.com Inc. has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

The importance of security for all personally identifiable information associated with our guests is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Cash Register Store.com Inc. cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.

Order Cancellations

Order cancellations refer to cancellations made on the day of purchase or before the product is received. If a cancellation needs to be made once the product is received, please refer to our Return Policy.

If your order needs to be cancelled ON THE DAY of purchase before 5 pm EST, a 100% full credit will be given provided that the product has not shipped. If a cancellation is made on the same day but after the product has shipped, the credit card authorized will be issued a full credit minus the shipping and handling charges. Shipping charges include additional costs to stop the product in transit and returned to the appropriate warehouse.

If an order needs to be cancelled AFTER THE DAY of purchase but before the product is received, a full refund will be credited to the credit card authorized minus a 6% charge plus shipping and handling fees which include additional costs to stop the product in transit and returned to the appropriate warehouse.

Procedure for Returns

If, for any reason, you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order to Cash Register Store.com Inc. and obtain a refund of the original purchase price of the product less a 15% restocking fee. This excludes shipping and handling charges.

There is a NO RETURN policy on the following:

All returns must be accompanied with a Return Merchandise Authorization number. To obtain your Return Merchandise Authorization number, please contact our direct sales department at 239-693-3800. Cash Register Store.com Inc. will assist you in either a merchandise exchange (for defective merchandise) or return of the product for a credit of the purchase price, less a 15% restocking fee (excluding shipping and handling charges). If the original payment was made by credit card, your credit card account will be credited. Please allow one billing cycle for credits to be issued on your credit card.

You MUST return the product at your expense in undamaged condition in the original box with ALL materials and package inserts. You should INSURE the return for SHIPPING DAMAGE and/or LOSS. Upon receipt of the returned product, Cash Register Store.com Inc. will refund you for the original purchase price, less a 15% restocking fee, less the shipping and handling charges. Any product returned in packaging other than the original factory packing will incur additional restock fees.

Factory defective merchandise will be exchanged for the same item once the defective merchandise is returned within the first 30 days of purchase. Failure to report any factory defects upon arrival within the 30 days of receipt will result in forfeit of credit or exchange. For damages due to shipping, please see our Delivery Policies. After 30 days the factory warranty will cover any repairs that need to be made. An explanation of the nature of the defect must be included with the returned merchandise. A copy of the invoice must accompany the returned merchandise.

Please request return authorizations at:
239-693-3800

Please mail all returns to:
Cash Register Store.com Inc.
12940 Express Ct, Suite 11
Fort Myers, Florida 33913
Attn: Sales Returns

Shipping / Delivery Policies

Upon receipt of your cash register, please examine the contents and condition of the machine. Any damages due to shipping must be reported within 3 days of receipt by calling 239-693-3800. Please open your package upon receipt to examine if all peripherals are included (keys, manual, etc). If anything is missing or damaged, call 239-693-3800 within 3 days of receipt to report any missing or damaged items. Day of receipt is determined by when the shipping carrier delivered the package.

Failure to report any missing or damaged items within the stated 3 days will result in charges for delivery and cost of the requested items.

Warranty Work / Repairs

Equipment under warranty will be fixed without charge to the customer. The customer will pay freight on equipment sent in for repair. When repaired Cash Register Store.com Inc. will pay the cost to return the package to the customer. Cash Register Store.com Inc. will return merchandise via UPS ground. Requests for expedited shipping will be paid by the customer.

All expenses for repair work on out of warranty products will be paid by the customer. This includes all shipping costs, parts and labor expenses.

All the cash registers that Cash Register Store sells are new. Therefore, all Cash Registers come with a NEW FACTORY WARRANTY.

Casio warranty = 1 year parts and 90 days labor from receipt of cash register.

Sam4s warranty = 90 days parts and labor from receipt of cash register.

Sharp warranty = 1 year parts and 90 days labor from receipt of cash register.

CashRegisterStore.com makes no warranty statement on any products. Most cash registers are taken out of the box before shipping out. The cash registers are inspected to ensure that there are no defects, and that each cash register functions correctly. This almost completely eliminates the chances of getting a cash register dead out of the box.

If a cash register arrives inoperable or dead out of the box, CashRegisterStore.com will promptly do a pick-up and replace the defective cash register.

If the cash register arrives damaged due to mishandling during shipping, we will file a claim with the shipper and ship you a replacement unit.

If your cash register fails WITHIN the warranty period and repairs must be made in our service center, you will need to ship the cash register at your expense to our service center for repair. You must contact us BEFORE shipment to inform us of the repair needs and to arrange for the repair. We will make the repair at no charge to the customer, and we will pay to ship it back to you via ground shipping. If faster shipping methods are desired, you must pay for the expedited shipping.

If your cash register fails AFTER the expiration of the warranty, you will need to pay for all parts, labor and shipping costs associated with the repair.

You will find the Manufacturer’s Warranty Statement in the box that the cash register is shipped in.

Tech Support Policies

To show our appreciation to our customers, we give free lifetime tech support on all listed cash register models featured on this website.

Please note the following points: